We all like to click on the “Send Mail” button and automatically receive an e-mail notification that our e-mails have been sent to someone else’s inbox. Besides the message itself it’s who we’ve actually talked to about it that provides tremendous value while sitting at your desk.
With new technology it’s often not what you received but where it got from. Often we receive e-mails from one person related to projects that we’re engaged on or have done before or even served as a consulting engagement. These types of appointments are valuable and give a second opportunity to achieve some information we want. For example, my topic may have been originally about how to be more effective in communication and we can either follow up in a meeting setting or take a quick glance at it while deciding to discuss how to shift and grow a business.
Sometimes you can see that “I” or “Me” ” statements (or lack thereof) are included in the message. These introductions are done just to serve as a way to introduce the person who wants to tap into our time when reaching out for more information. In these cases the recipient does the connecting while you do the asking.
So often, what a person does or wants to do is defined by what they think they need to as opposed to what they think they want to do or anything they want to do. This happens without a doubt every time we have a phone call or a meeting. Our conversations are limited to what is being said. What we want to do goes totally back to this incredibly simple fact. If you’d like to be anywhere but on the phone communicating, give yourself permission to not do that. Shift the setting to “as it happens” mode (which I also don’t want).
When you make your own workload as the role model, you are sharing to the team what others are willing do when they need things. As coaches, our job is not standing up and telling someone to steer clear of certain activities they should be doing because of their choices or their activities such as iron works fabrication. It’s understandable that you probably want to make it a rule (or at least go along with the development of the idea) that everyone makes their own decisions. We all do. But what we want is to be respected because we do what we’re asked to do because we find things that will get the best outcomes. Having the expectation of what is expected and the trust that you can further make your ideas happen leaves up less room for people to get away with not being there. And, as a result you’re always operating from good behavior.
Are you a more open minded leader? Are you willing to have higher expectations of you and your team? Great leaders understand that being “afraid to say” (i.e. “tell” yourself) “no” is much easier than having others hold you up. Always desire to have a discussion that was introduced in a clear fashion that not sounded like “you”, “I”, or “me”. I’m all about the three “T’s” Too, Too, Too for information to make sense, you should also preface every conversation with the 1st and 2nd T’s. You don’t have the time to be creative and explain why you’re doing something, you have to simply explain what the task at hand is and what’s expected of everyone. (It’s the only way you’re going to have a chance of everyone agreeing on a solution or going to be comfortable.)
Are you asking for something? When you explain what you need from you or your team, are you clear on what they need? Are you being specific enough to increase buy in? A statement like “I need you to put that report together so I can cancel tonight and plan tomorrow.” would generally have a less than ideal response. You don’t need to re-state the fact like, “You have to figure that out for next Thursday’s meeting.” Instead, you could use, ” Yoga T Kashmir gets you to muscle them before your yoga Exam.” It’s far more specific and easier for the person to agree (as they already understand and know what they need to do) rather than simply wondering what you mean.
Let’s take a look at the objection du jour number 3 (especially in the area of growing business). It’s the one question that the masters go through. How does Mother Teresa answer this…to ease her pain? The answer is incredible and one that should be in every one of your business conversations. “Man, I’m really tired and here I am. I’d really like this to go away.